The Sales Manager is responsible for guiding customers through event experiences, identifying solutions that meet their goals and objectives, and ensuring maximum event and revenue capture from assigned customer base. The role involves collaborating with vendors and other departments to capture and service events, attending site visits and meetings to support the customer event experience, maintaining relationships with customers and venue personnel, and maintaining accurate customer information in the CRM system. The ideal candidate should have a BS/BA or 1+ years of Encore or equivalent experience, 1 year technology sales or hospitality experience preferred, knowledge of hospitality industry and sales processes preferred, technical aptitude and computer proficiency required, and strong written and verbal communication skills. The job involves working irregular hours and on-call status including days, evenings, weekends, and holidays in a hotel/convention center environment with moderate exposure to outdoor temperatures and high-end audio visual equipment and electrical components. read more