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Boss keeps calling me in the day of?
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Hello, I work at a restaurant as a server almost full time. I know there are going to be times where I am called in etc However, Iβm getting asked about a schedule change or called in on the day of at least 2-3 times a week now. Itβs not because someone calls out either, itβs due to poor scheduling. Iβm starting to get annoyed. I use to respond I will try to be there early, or I canβt because _____. Now Iβm just thinking to either respond βI canβtβ or wait a couple hours. How to deal with this without causing conflict?
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Hi. Restaurant manager of 10 years here. Iβm guessing your restaurant is either wildly understaffed or just generally poorly run(Iβm guessing poorly run based on the schedule comment). For better or worse, You have demonstrated your self as reliable and they will not stop calling you until you demonstrate otherwise. Iβm not saying you should compromise your work ethic but you need to have a think about how you want to proceed here. Scenario 1: the restaurant is on the upswing. In this scenario you likely have management that is new to the restaurant. They know there are issues and they are working to resolve them. But what does that look like? Employees are being held accountable for their actions. This means this repeat call outs either stop calling out or stop showing up all together. People might be sent home for uniform or grooming violations or just general under performance. This usually means that it gets harder on front line staff before it gets better. The reliable employees who stick around and provide a good example are PRICELESS for a good manager. Hopefully when the time comes those managers have the presence of mind to reward those employees. Scenario 2: the restaurant has gone to shit and no one is fixing it. This is pretty much the opposite of above. No accountability, no pride. Management is complacent and set in their ways. If this is the case just leave. Itβs a coin toss if you want to stick around to see if youβll be rewarded in scenario 1; scenario 2 is a loose loose situation. Just get out. Edit: typo
6 months ago1You have reported this post
Thank you for your insight on the other side of things: interesting to hear In this case itβs a family owned small restaurant, they donβt really reward employees (sometime do small things for a holiday event) but not anything great for those who are loyal besides give them hours Iβm mainly here as transition from college into a full time job. I enjoy serving as well so itβs good for me in the meantime
6 months agoYou have reported this post
Just stop picking up the phone. You can even tell them, on my days off Iβm not gonna have my phone on me, so please make sure to get the schedule right.
6 months ago0You have reported this post
You tell him you canβt make it. If he gets antsy and threatens to fire you, you look for another job.
6 months ago1You have reported this post
If any business threatens you, not only are they are not a serious business, that individual fundamentally does not understand business and would never make it in an professional industry. As I often find; people like that often stay in those roles never going anywhere. They're absolute dead ends, just cut them loose and go elsewhere; find adults, not people cosplaying as adults.
6 months agoYou have reported this post
I would make it known that you arenβt available. That seems way too unprofessional! If you lose your job then itβs not a good company to work for.
6 months ago0You have reported this post
boss: "we're short today" OP: "that's crazy. good luck tho~"
6 months ago1You have reported this post
Literally did this at a retail outlet. They slammed the phone down on me. I just burst out laughing. I turned up the next day I was scheduled in and no one even mentioned it. Assert yourself otherwise they will keep doing it. Your labour isn't guaranteed. It's contractual and therefore conditional upon mutual agreement over its application; when and how. I would have personally made a point that it is incredibly unprofessional to do that. And if they did that in a professional business environment like legal or design profession they would not be around for long. You have to respect people's time away from work, as much as people outside work should respect your time when you are at work.
6 months agoYou have reported this post
One thing that may be happening is people are calling in due to COVID issues. Either sickness, symptoms, childcare restrictions, or the rest of the long host of problems plaguing the work force now. We are also having problems with people not being able to make it in as often. I would say you have a reputation of being someone who will say yes when you can. Obviously sometimes you canβt, but if there is one person that will say yes often that is the person the manager is likely to call to save time. Thatβs good for you if you want hours. Thatβs how I always had more hours when I worked through college too. When you say schedule change, do you mean he is asking you to pick up shifts, and give up shifts so your total stays the same? Thatβs lame. Iβll just keep the one I was planning for thanks lol. I never had anyone take a shift from me because I am willing to help fill one they need.
6 months ago0You have reported this post
This is bs. I would say bring it up to hr or corporate if you guys have one. But if not just explain to your boss how he would like it if the roles were reversed. You need time off before you get burnt out and want to quit. Thatβs why people have days off.
6 months ago1You have reported this post
Yeah, a lot of times im scheduled for a night shift when itβs already crazy and they call me the morning of to come in during the day π I definitely get burnt out
6 months agoYou have reported this post
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