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Cashier Job Description

Use this cashier sample job description template to advertise cashier vacancies at your company. Remember to change responsibilities and requirements based on the needs of your organization.

Cashier Job Description

We are looking to hire a Cashier to join our team and excel in providing excellent customer service and assistance to our valued customers.  As a cashier you will be responsible for conducting customer transactions accurately and efficiently as well as providing help, advice and information to customers in a proactive manner.  Daily tasks will include receiving payments, providing receipts, packing items, handling exchanges and refunds. 

It is helpful if you have previous experience as a cashier or in a similar position which has required a strong work ethic, excellent communication and interpersonal skills, attention to detail and a willingness to help others.


  • Welcoming customers to the store and providing them with assistance they require

  • Managing transactions with the customers on a cash register

  • Operation of scanning, scales and other electronic equipment

  • Handling payments either in cash, electronically or via coupons or stamps

  • Providing receipts, refunds and exchanges where required

  • Assisting customers with packaging of goods

  • Introduce the customer to new products of interest 

  • Ensure a clean and fit for purpose workspace

  • Balancing the cash register 

  • Handling customer questions and complaints


  • Experience as a cashier or can demonstrate similar experience in a customer facing role

  • Basic computer skills

  • Confidence in dealing with equipment including cash registers, scanning and similar electronics.

  • Good math and communication skills

  • Strong work ethic and time management skills

  • Enjoy working with a variety of people

  • High school degree or diploma

  • Strong attention to detail

  • Helpful, courteous approach to resolving questions and complaints

Sample Cashier Interview Questions

Once you receive applications to your cashier job post on DirectlyApply you will need to conduct an interview with each of the job seekers.