If you are unprepared, this can be a question that really throws people off in an interview. However with a little bit of preparation, this question should transform into an excellent opportunity to showcase your personality and stand out from the rest!
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-Ability to understand Guests service needs.
-Ability to be well organized, maintain concentration, prioritize and complete all work assigned.
-Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
-Ability to converse calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
-Ability to perform job functions with minimal supervision.
-Ability to work cohesively with co-workers and other departments as part of a team.
-Ability to adhere to posted work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.
-Ability to plan, prioritize and organize work.
The Hilton Washington Dulles is an equal employment/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to e@ or call to let us know the nature of your request.