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This job is no longer accepting applications
Full Time
Day Shifts
Salary
$18.00 - $21.00 per hour
The average salary for this type of role is $19 per hour. This matches the salary range the job offers.
Benefits
Healthcare
Vision
Dental
Paid Time Off
Pension (401K)
Education & Experience Requirements
1 year of experience preferred
Job Description
Medical Office Front Desk Receptionist - Pediatric Practice
Our warm and welcoming pediatric practice in North Bethesda is seeking a Front Office Receptionist who can provide first-class customer service to our patients. You will be responsible for greeting patients and their families. while working closely with our medical assistants and pediatricians.
Applicants should have great communication skills to build a great rapport with patients and their families and have at least one years experience in the medical field.
Benefits:
401(k) matching
Dental & Vision Insurance
Disability insurance
Flexible spending account
Health insurance
Paid time off
Our office is within walking distance of the North Bethesda/White Flint Metro station and easily accessible via I-270/I-495.
Compensation:
$18 - $21 hourly
Responsibilities:
Greet and welcome patients and their families as they arrive at the office
Provides support to the office manager, physicians, billing, clinical staff, and most importantly, the patient and their family
Provides exceptional customer service, in-person and on the phone
Registers patients in the electronic medical record (EMR) system, verify demographics, and updates accordingly
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
Collects co-payments, prepares patient receipts, and posts payments accurately via EMR
Check insurance eligibility and obtain patient insurances referrals as needed
Schedules appointments either via phone or in person
Respects and maintains patient privacy and dignity of our patients and their families
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
Maintains operations by following policies and procedures, and reporting needed changes
Other duties as assigned
Qualifications:
Warm and friendly personality
Excellent customer service and interpersonal communication skills
Ability to work independently and as part of a team
Attention to detail
At least 1-year experience in the medical field
Knowledge of medical terminology
Knowledge of basic HIPAA compliance
Basic computer skills, including Microsoft Office
Experience with eClinicalWorks is a plus but will train the right candidate
Must be able to work Monday-Friday 8 am-5 pm. Evenings and Saturdays availability
About Company
With a combined 43 years of pediatric services, Mid-Atlantic Pediatric Partners manages and represents the collaboration of two established, independent practices in Montgomery County:
Metropolitan Pediatrics and THH Pediatrics.
Initiated in January 2020, Mid-Atlantic Pediatric Partners united 14 pediatric providers with the goal of delivering compassionate, individualized, and evidence-based pediatric care. With the goal of optimizing each child’s wellness, our teams of clinicians and staff take great pride in partnering with families to establish and maintain a comprehensive medical home. To that goal, we have established additional healthcare services, such as our behavioral health department, lactation support, and more.
Mid-Atlantic Pediatric Partners
