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Job Description
Job Description:
Oversees the general operation of the community association portfolio and provides oversight of all staff if applicable and contracted service providers.
Communicates to the Board on a regular basis with regard to issues involving the communities.
Enforces the Rules and Regulations of the Association as expressed and set forth in the Documents.
Prepares or oversees the preparation of notices, and meeting packets for all meetings of the Association and Board in a timely manner.
Attends monthly Board Meetings, Annual Meetings, and any Special Meetings as contracted.
Prepares RFPs and secures proposals relating to day-to-day operations. Provides recommendations to the Boards for their consideration.
Oversees and ensures the accuracy of individual items for each unit/lot.
Assists in the preparation of the annual budget and updating of the reserve study projects for all communities in the portfolio.
Approves all expenditures and seeks Board approval if the expenditure is above the predetermined threshold.
Responds to owner inquiries and requests in a timely manner according to company standards.
Manages the decision-making process effectively and works with both short and long-range objectives for the associations.
Handles after-hours emergency calls as scheduled.
Qualifications
Deliver superior customer service
Knowledge of community association inspection process
Knowledge of the role of the association board of directors and how best to communicate with the ownership of the association.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Knowledge of conflict resolution techniques at a proficient level.
Ability to keep a positive work culture fostering NRPs values and beliefs.
Time management and time-critical organizational skills.
Excellent Leadership and people skills
Experience:
Association Management experience of 2 years or more (Preferred)
CMCA, AMS, or PCAM if yes please specify (Preferred)
Job Type:
Full-time
Location:
NRP Office
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Life insurance
Paid time off
Referral program