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Education & Experience Requirements
Job Description
Medical Assistant - Medical Receptionist
Germantown, Maryland
MUST:
Experienced Medical Assistant - Medical Receptionist
2 plus years of experience as a Medical Assistant
Must have a Medical Assistant diploma and/or a Certified/Registered Medical Assistant
Must have experience performing phlebotomy
Must have experience work on EMR; knowledge of Epic highly preferred
Must have experience handling and conducting high amounts of calls
Must have strong verbal and written communication skills
DUTIES:
Medical Assistant - Medical Receptionist will be responsible for but not limited to the following:
Triage patients
Prepare medical Records
Room Patients
Provide clinical help
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients anxieties; answering patients questions; maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Perform data entry and processing
Schedule appointments
Maintain medical records