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Physicians Committee for Responsible Medicine
$58,250 - $64,000 per year
Education & Experience Requirements
Seeking a team member with at least two years of experience in customer service, sales, shipping logistics, and/or fulfillment to support the e-commerce and fulfillment operation of a D.C. nonprofit promoting health. This is a full-time in-office position in Washington, D.C.
About the Physicians Committee
The Physicians Committee for Responsible Medicine is dedicated to saving and improving human and animal lives through plant-based diets and ethical and effective scientific research. Our vision is to create a healthier world through a new emphasis on plant-based nutrition, and scientific research conducted ethically, without using animals. We invite you to visit our YouTube channel, our website, and Physicians Committee president Dr. Neal Barnards blog.
About the E-Commerce and Fulfillment Team
The Physicians Committees e-commerce and fulfillment operation provides educational literature and merchandise to its supporters, the health care community, and the public on issues relating to nutrition and disease prevention through the distribution of literature, books, DVDs, and other media.
About this Career Opportunity
The E-commerce and Fulfillment Coordinator will support the overall literature and merchandise fulfillment operation including inventory management, fulfillment logistics, customer service, and event support. The person in this position will partner with an experienced e-commerce and fulfillment specialist to oversee our online shop.
Essential functions include:
Literature & Merchandise Fulfillment - Orders are correctly processed and tracked in the most economical manner feasible within 48 hours with excellent customer service and a focus on cultivating members
Inventory Management - Inventory is always in stock; the fulfillment center is organized and visually conveys PCRMs professionalism; audited merchandise is secure and accounted for
Event Support - Primary responsibility for Fulfillments support for the organizations outreach and fundraising events; events have all the relevant equipment and supplies needed to accomplish our goals
Mail - Mail is correctly processed in the most economical manner feasible; reports are accurate
Administration - Fulfillment emails are filed in correct folders; documents, tools and files are up to date; vendors are paid on time so that no late fees are incurred; product offerings and the PCRM Shop web page are up to date
Marketing & New Product Development - Sales increase as a result of new products and marketing promotions
This is a full-time in-office position based at Physicians Committees headquarters in Washington, D.C. (Friendship Heights on Metros Red Line).
The required experience for this position aligns with our Coordinator level. Coordinator salaries start at $58,250 and have a midpoint of $64,000. A salary offer will take into consideration education, experience, and skills along with internal and external reference points.
Who We Are Looking For
We are seeking a team member with at least two years of experience with customer service, sales, shipping logistics, and/or fulfillment, preferably in an office environment. A bachelors degree is preferred but not required. The ideal candidate for this position will be:
Skilled at prioritizing and time management
Entrepreneurial and willing to work hard, work fast, and work smart
Able to lift and move boxes of literature and books up to 42 pounds as needed on a daily to weekly basis
If you have these qualifications and are interested in the Physicians Committees mission, we would like to hear from you.
How to Apply
We require a formal cover letter and resume to apply. In your cover letter, please tell us about your interest in our mission, your related experience and accomplishments, and your professional goals. We look forward to hearing from you! Applications are being accepted on a rolling basis.