Receptionist

Position Title:ReceptionistDepartment:ReceptionistStatus:SeasonalReportsto:Jeremy VariasFLSA Status:Non-ExemptLocation:Virginia Beach, VAPosition PurposeTo provide great customer care to customers dialing in to the Liberty Tax Corporate line.Position Responsibilities/Duties/Functions/TasksAnswering incoming callsFront door assistanceSubmitting issues to departments from customers dialing inMorning checks of the break room inventoryPosition QualificationsWillingness to learn new applicationsAttention to detailStrong verbal, writing, and troubleshooting skillsHigh level of customer service and communication skillsStrong hands-on experienceand knowledgeof Windows10Able to quickly adapt to new workflows and projectsCustomerservice experience&bilingual (Spanish and/or French) a plusPhysical Demands and Work EnvironmentPosition requires working at a desk at the corporate officelocated inVirginia Beach, VAfor periods of time up to eight hoursandrequiredflexibility to work remotely when necessary.Hours would be 9am-5pm, but with flexibility from 2:30pm-11pm as well as weekend availability.Employee AcknowledgementThis is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).Liberty Tax Service is an equal opportunity employer.FJ&&