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Privacy Policy

Last updated: March 20th 2022

DirectlyApply Privacy Policy

This privacy policy applies to; (referred to as “the website” or “our website”). The website is operated by Counter Group Limited (ICO Registration Number: A8470099).

'DirectlyApply'; 'we'; 'us'; and 'our'; means Counter Group Limited of 86-90 Paul Street, London, EC2A 4NE.

We can be contacted at the above mentioned address, via email at [email protected].

DirectlyApply endeavours to ensure that the information that you submit to us remains  private, and that it is used only for the purposes described below. We aim to provide a safe and secure experience for all of our users. We make every effort to comply with our obligations under the EU General Data Protection Regulation (GDPR). Additionally, we understand the importance of maintaining the confidentiality of your CV and other information stored about you while using the site.


Children Under the Age of 16

Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on our website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our website or through any of its features, use any of the interactive or public comment features of our website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any other identifier or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

Jobseeker Account and CV information

When you register to DirectlyApply your details, including your CV, can be made available for searching, viewing over the Internet and downloading by any direct employer who requests CVs matching your profile to be sent to them. DirectlyApply attempts to verify the identity and the nature of the business of such organisations, however, DirectlyApply does not make any warranties as to their authenticity.

Your personal information

When you register with us as a jobseeker we will process your personal and application data on the basis set out in this policy, as it is in our legitimate interests to do so following your registration. In order to facilitate a job application, we will collect personal information from you, such as your name, contact details, details of the kind of work you are looking for, the location where you want to work and your CV (hereafter, “personal information”). We will use your personal information to manage your account and to email you about our services which includes job alerts and emails about courses that are relevant to your fields of interest. We may contact you regarding site changes or changes to the DirectlyApply products or services that you use.

Sharing of Personal & Non Personal Information

In addition to the specific situations discussed elsewhere in this Privacy Policy, we will also share personal information with Employers and necessary third parties. For example, when you, as a job seeker, apply for a job through our Website, we will be required to share your application data / personal information with the Employer or a third party acting as an agent on their behalf. This may include sharing your personal information with the employer looking to hire, the agency recruiting on behalf of the employer and / or the external system such as an applicant tracking system used by the employer and / or the agency to manage the hiring of employees.

Disclosure of personal information

When you register, we store some information about you in your account, but it is protected by your password and may only be accessed by you. It does not form part of our candidate database and cannot be searched or accessed by DirectlyApply customers. You can delete your account at any time. Your CV, unless you choose the option to 'hide', will be accessible to any DirectlyApply customer. If you choose to hide your CV, all clients of DirectlyApply will be unable to view or access it.

We ask jobseekers not to include information on their CV that is considered sensitive personal data, for example your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, your health, sex life or sexual orientation. We also ask that you refrain from using the website to transmit any information, ideas, suggestions, proposals, or comments that you consider confidential or that you wish to be treated as confidential.

If you choose to create a profile and upload a CV to our database, we rely on you to ensure that your details are kept up to date. You should update your CV at least every six months, particularly if your contact details have changed.

Please note that DirectlyApply reserves the right to remove from our database, CVs which include any content that we consider to be illegal or offensive.

DirectlyApply will also use the aggregate data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.

Please be aware that some of our customers may be located in countries outside the European Economic Area.

PLEASE NOTE: Your current employer may be a customer of DirectlyApply. DirectlyApply cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.

Information collection and use

Like many websites, we routinely capture your IP address information to determine your location. This helps us work out whether you are visiting the site from within the UK, EU or rest of the world, and means we can show you content that's specific to your location and ask the right questions about your eligibility to work in the UK, EU, or elsewhere should you wish to apply for a job on DirectlyApply. DirectlyApply automatically receives and records information on our web server logs from your browser including your IP address and device type. DirectlyApply records IP addresses for anonymous statistical purposes, administration of our website and servers, and to improve our services.

An IP address, or 'internet protocol address', is a unique identifying number given to every device connected to the internet. Like a car license plate, an IP address is a special serial number used for identification.

Information may be gathered from your registration form and your use of our website through "cookies". The information gathered may be used by DirectlyApply internally, for purposes relating to your use of the website and for marketing activities. If you do not wish to receive marketing material from DirectlyApply you should tick the appropriate box on the registration form. If you subsequently decide you no longer wish to receive direct marketing/information from DirectlyApply you should change your preferences in your user profile, delete your CV, and/or notify us via email at [email protected].

DirectlyApply may set and access cookies on your computer. You can choose whether or not to accept cookies, however, if you do not accept DirectlyApply cookies, some of our services may not be available to you.  This policy does not apply to companies that DirectlyApply does not own or control, or to people that DirectlyApply does not employ.

Statistical information

DirectlyApply gathers general information about users, for example, what services users access the most and which areas of the DirectlyApply site are most frequently visited, the number of CVs on the database, or the number of visitors to the site and for other lawful purposes. Such data is used in the aggregate to help us to understand how the DirectlyApply site is used. We gather this information so that we can continue to improve and develop our services to benefit our users. We may make this aggregated information available to users of the DirectlyApply site, to our clients, advertisers, suppliers and other reputable third parties. These statistics are anonymous and contain no personal information and cannot be used to gather such information.


The site is protected against unauthorised access using the latest security devices and 'firewalls'.

Other ways of ensuring your privacy & your data protection rights:

These options are available when you log in to our website.

You may access and amend your personal details at any time.

You may access and amend your data privacy settings in your user profile.

You may 'hide your CV' from all clients of DirectlyApply meaning that your CV and profile will not appear in any CV Searches. You are still able to apply for vacancies with your CV.

You may unsubscribe from any employment or promotional information that we may send to you by in any of the following ways:

  • Using the unsubscribe function at the bottom of the email

  • Amending your account details by logging in to our website

  • Contacting us at [email protected] 

  • You can remove the information that DirectlyApply stores about you, at any time, by logging in to your DirectlyApply account and choosing to delete your account.

If you have any questions about this policy or our use of your personal information please raise your query by emailing us at [email protected] 

Your Rights

You have the right to be informed of the personal information we process and the right to rectification/correction, erasure, and restriction of processing. You also have the right to request from us a structured, common, and machine-readable format of the personal information you provided to us. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of personal data you may contact us at [email protected]  

In addition, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.

If you do not think we are handling your personal information adequately and you are a UK resident, you have the right to make a complaint to the Information Commissioner's Office. Further information, including contact details, are available at

Your California Privacy Rights (For California Residents Only)

Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers’ personal information with third parties. These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses. In limited circumstances, customers’ failure to submit requests in the manner specified will not require a response from the business.

If you are a California resident, you may request such information from us by sending a letter to 86-90 Paul Street, London, EC2A 4NE, United Kingdom.  In your letter, please provide your name, address, and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that DirectApply provide its third party information sharing disclosures required by section 1798.83 of the California Civil Code.