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We found 2 Repair Technician jobs in Ashburn

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Repair Technician in Ashburn

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Customer Service & Electronics Repair Technician

Asurion - Potomac, MD

Posted 14 days ago




SUP10521 Requisition #

Overview

Our team of In-Store Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.The In-Store Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.

What you will do

  • Resolve customer issues by troubleshooting and repairing their electronic devices
  • Sell personalized product solutions that meet customer needs
  • Expand your knowledge ofUBreakiFixsproducts and culture
  • Deliver world class customer service
  • DemonstrateUBreakiFixsCore Values in all interactions
  • Be responsible for inventory management

What you need to be successful

  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • One or more years of customer service/retail sales experience preferred
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
  • Ability to work a flexible retail schedule

You are a good fit if you have

  • Six months experience with product service support or electronics troubleshooting
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent preferred
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office

We take care of you

  • Competitive and incentive-based pay
  • Benefits including health, dental, and vision
  • Retirement Savings Plan
  • Paid time off
  • Tuition reimbursement program
  • Ongoing training to grow your skills

SDL2017